The role of the sales professional has never been more difficult—the economy is more restrictive, customers are more savvy, products are more sophisticated, competitors are more aggressive.
Today’s Selling Environment:
- Traditional sources of competitive advantage have lost steam
- Competition is no longer for markets, but for individual customers
- Product differentiation is largely a thing of the past
- Buyers have many competent options
- Buyers are tense
- The burden of proving superiority lies with the sales professional
- Personal credibility is the chief determinant of sales success
The bottom line
The importance of the individual sales professional to create a competitive advantage, to ignite long-term customer loyalty, and to promote an unshakable brand presence in the minds of buyers has never been greater.
The responsibility of organizations to ensure their sales professionals are intimately aligned with the business strategy – and personally committed to its execution has also never been greater.
Selling for virtually every industry has dramatically changed over the last 10 years. And the recent Great Recession has caused many sales professionals and the organizations for whom they work to realize they lack the insight and skills needed for sustained success in today’s selling environment.
